Service and Guarantees

Satisfaction guaranteed:

We stand behind our high-quality products. However, if you happen to feel unsatisfied with your order we will grant you a complete refund*

After having received your products, you have 15 days to send us your order back. Your order will be replaced according to your choice and the availability of our products.

 

*Important:

-We only take back wrapped products, in good selling condition

-This service does not apply to personalised products

-All products you want to return need to be carefully packed for transport

 

How can I return something?

 

  1. Please contact us per mail info@bestofcards.com so we can inform you whether your order will be picked up or if you should send it.
  2. You can ask for an exchange, a gift certificate or a refund of your product, as indicated in our Terms & Conditions
  3. Please return us your order on the following address:

 

REGALB Sarl/BestofCards
19, rue du HANIPET
49124 St Barthélémy d'Anjou
France

 

Service and guarantees:

We at BestofCards do our utmost for our customers’ satisfaction. If you are not completely satisfied, please contact us by mail within ten days after ordering (or 15 days after your reception date if your order is delayed) and we will do our best to offer you a suitable solution.

If your order turns out to be damaged, please contact our customer service team by email as soon as possible.

Delivery:

Delays: Depending on the hour of ordering and the sufficiency of our stock, your cards will be dispatched and delivered between 3-5 working days. 

-Track & Trace: You will be able to check the whereabouts of your order on the website of our transporter.

-Reception: Your order will be handed to you personally by our transporter service. If you happen to be absent upon delivery, you will be notified in writing. You can pick up your order at a nearby post office or collecting point.

-Exceptions: We do not deliver PO boxes, mail boxes, postal army areas or incomplete addresses.

If you are residing a “lieu-dit”, a hamlet or a neighborhood without street indication, we kindly ask you to fill in as much as information possible that might be useful for a successful delivery (description of residence i.e.)

If you live in a building for which an entrance code is needed, please make sure to indicate it with your address.

 

Methods of payment:

BestofCards offers you three different ways of paying your order:

  1. 1.      Debit/credit card

We accept following cards:

-Visa

-Mastercard

-Maestro

Your payment will take place in a highly secured and crypted area (Cyberplus), provided by our bank. Your payment details will not be registered nor recognized by our website.

Your card will be debited right before the shipment of your order.

 

  1. 2.      Bank Transfer

Bank: BPA

IBAN number: FR76 1380 7008 4031 7216 7648 106

BIC Number: CCBPFRPPNAN

Please note that bank transfers might take a little longer since we will wait for the arrival of your payment on our bank account.

We kindly ask you to mention your order number with every transfer.

 

  1. Paypal


Delivery cost:

United Kingdom (England, Northern-Ireland, Scotland and Wales) € 11 (£8.90)

Republic of Ireland € 11 (£8.90)

            Channel Islands (Jersey, Guernsey and Isle of Men) € 37 (£30)

 

Printing costs:

Invitation, announcement or menu card one-sided (with or without photo and with or without additional enclosure card) € 43 (£ 35)

Invitation, announcement or menu card double-sided (with or without photo and with or without additional enclosure card) € 48 (£39)

Multi-functional cards (Thank-you cards, Save the Dates/RSVP) € 23 (£19)

Gift labels and favour boxes € 19 (£15)

Foil printing € 104 (£89)

 

*All prices in pounds are estimations, depending on the current rate of exchange

 

Our Terms & Conditions